We are happy to look into this for you.
Note for iOS Users: Apple’s receipts occasionally combine multiple purchases into a single charge on your receipt. In these cases, your receipt will show a larger charge that combines several of your past purchases. If you believe there has been an error with your billing, you can contact Apple’s App Store here. https://www.apple.com/contact/
If you are an Android user or believe there has been an incorrect charge that’s not the result of combined receipts on iOS, please contact our Support Team using the link below and be sure to include:
- A brief description of the issue
- Your registered email address
- A copy of your receipt
Please note: Lucky Day Entertainment does not have access to your payment methods, so only payments you authorize are processed through the App Store or Google Play Store, depending on your device.